Fees & Charges
If you enrolled in this course by buying a GPAL license then the refund policy is associated with your license. Please contact the person who assisted you to join the business. If you have actually paid directly for the course then this refund policy is pertinent to you.By enrolling in the course, you agree to pay the course fees (plus applicable surcharges) for the course using the payment method you have selected under the course when you enrolled. You are required to pay the full amount of the course fees even if you do not complete your course.Individual or bundled fees will include the necessary e-learning resources such as online interactive resources, online pdf’s or workbooks dependent upon the course of study chosen.
You will be eligible for a full refund of fees paid if the Piptle Academy cancels the nominated course before you have logged in to access the course. If you, the student, decide to cancel within the 10 day money-back guarantee period, please note there is an admin fee of $25 (to cover processing fees/set up fees we incur). If you have incurred additional late/failed payment fees with our payment plan provider, you will need to pay these fees in full (which may be more than $25). Piptle Academy does not offer full refunds outside of the 10 day period under any circumstances due to our significant intellectual property and goodwill.
If you have further questions, please contact us at: [email protected].
If you have chosen one of our 8 intensive courses you are able to transfer to a different course if you find that your chosen course is not suitable.
Unless otherwise agreed, the agreed course commencement date will be the date of issuance of a username and password for online course access.
Unlimited access means that your course access does not expire. Therefore, as long as you are active for any time over a 12-month period, your login and password will remain active so that you can access your course. The only other exception to “unlimited access” is if the course is cancelled, updated or changed. This would only happen if all students have completed the course.
Withdrawal during course
If for whatever reason you wish to withdraw from the course and surrender your login and password, you can do so by emailing [email protected]. The Piptle Academy is an online education provider based in Australia, providing education to students in 142 countries.